Privacy Policy

Last updated: July 26, 2024

1. Information We Collect

  • Personal Data: When you register, we collect information such as your name, email address, and contact details.
  • Usage Data: We collect information about how you interact with our service, including pages visited, features used, and booking history.
  • Location Data: With your consent, we collect your device's location to help you find nearby charging stations.
  • Payment Information: All payment details are securely handled by our payment processor, Stripe. We do not store your full credit card information.

2. How We Use Your Information

  • To provide and maintain our service, including facilitating bookings between owners and renters.
  • To process payments and payouts securely through Stripe.
  • To ensure the safety and security of our users and platform.
  • To communicate with you about your account, bookings, and important updates.

3. Data Sharing & Disclosure

  • We share necessary information between owners and renters to facilitate a booking (e.g., name, vehicle details).
  • We share transaction information with our payment processor, Stripe, to handle payments.
  • We use Resend to send transactional emails, such as booking confirmations.
  • We may disclose your information if required by law or to protect the rights and safety of our users.

4. Data Security

  • We implement industry-standard security measures, including encryption and secure data storage, to protect your information.
  • Access to personal data is strictly limited to authorized personnel on a need-to-know basis.
  • While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

  • You have the right to access, correct, or delete your personal information through your account settings or by contacting us.
  • You can opt-out of promotional communications at any time.
  • Depending on your jurisdiction, you may have additional rights under laws like GDPR or CCPA.

6. Cookies & Tracking Technologies

  • We use cookies to enhance your user experience, such as remembering your login session and preferences.
  • We use analytics tools to understand how our service is used and to improve its functionality.

7. Data Retention

  • We retain your personal data for as long as your account is active or as needed to provide you with our services.
  • We may retain certain information for legal or business purposes, such as financial records.

8. Children's Privacy

  • Our service is not directed to individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform.

10. Contact Us

  • If you have any questions about this Privacy Policy, please contact us at privacy@evupe.com.
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